FAQ

Yes, since we are completely mobile we will need the following to complete the repair:

1. The vehicle keys are necessary to obtain paint code information and reposition the vehicle.
2. At all mobile locations, we require a standard 120V electrical outlet to run our equipment and an outside water spigot.  Please confirm these are available if you live in an apartment/townhome or at your office to ensure we can service your location.
3. The vehicle exterior needs to be clean: free of dirt, grease, insects, sap, wax and polishes, to ensure we notice all damage needing repair and that chemicals don’t interfere with our products.
4. The repair will require that the vehicle is easily accessible around the damaged areas to be repaired.  So it should be parked away from other vehicles and buildings, preferably in an open space or driveway.

It depends on which service is needed since no two vehicles are damaged the same.  Typically, you can expect most repairs will take a few hours, usually less than a day.  However, factors such as weather, severity and extent of the damage, etc. can affect the time needed to complete the repair.

5 Star Recon strives to provide repairs as eco-friendly as possible.  Since our repair processes differ from those of a traditional auto collision center, the EPA has granted us a 6H exemption, while we adhere to municipal, state, and federal regulations when it comes to the impact on the environment.

It really depends on the severity of damage and your desired expectation of the repair: 

Paintless Scratch  Repair– The depth of scratches will determine whether to repair your vehicle by using our scratch repair process or by repainting the damaged area.  A good rule of thumb is if you can catch your fingernail on the scratch, it needs to be paint repaired.

Paint Touch Up– Remember paint touch up doesn’t remove the damage, it fills in the damage.  It protects the panel from the corrosive effects of weather, water, and chemicals.  It also improves the vehicle appearance by taking your eye off unsightly chips and damage that otherwise would be easily noticed.

Paint Bumper/Panel Repair–  Mobile painting is the most comprehensive service we offer, repairing ANY minor paint damage while minimizing the repair area.

We have worked on domestic and imports, from high end luxury Porsche and Bentley to economy Ford and Kia. If something is outside the scope of what we do or we cannot meet the desired expectations, we will always be upfront and honest in what to expect.

Since our repair services are typically 30-70% less than a body shop, our cosmetic repairs are usually less than a standard insurance deductible.  By avoiding a claim you also avoid insurance rate increases and the diminished value reported on your vehicle.  We make it affordable and easy by accepting cash, PayPal and major credit cards.

Yes, our mobile service is available.  We  can  improve your bottom line by reducing your recon time and cost. We offer competitive pricing and flexible scheduling to facilitate in making cars frontline ready and improving customer satisfaction.  Please fill out a form here to obtain more information.